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Content & Social

Turn first-time buyers into customers who come back

We build automated email and WhatsApp messages that reach customers at the right moment: after cart abandonment, after purchase and during offers. You sell more to customers you've already paid to reach.

It's for you if you are…

  • A store with a customer base it doesn't contact regularly
  • A brand losing many abandoned carts
  • A business receiving lots of orders and questions on WhatsApp

You may need something else if you are…

  • Someone without a customer list or contact consent yet
  • Someone wanting to blast unsolicited bulk messages
What's included

Automated messages that follow customers after purchase

Abandoned cart recovery

Reminding customers about what they left in their cart.

Post-purchase messages

Order and shipping confirmations and review requests.

Promotional campaigns

Messages for seasons, offers and new products.

Customer segmentation

Different messages based on buying behaviour.

WhatsApp Business setup

Automated replies and approved message templates.

Performance report

Opens, clicks and sales from each message.

Tools we work with:
  • Shopify Email
  • Klaviyo
  • WhatsApp Business API
  • Mailchimp
Process

From a customer list to automated messages

We start by reviewing your customer data and current tools.

  1. 1

    Review

    Customer list, consent and current tools.

  2. 2

    Message map

    Which message goes to whom, and when.

  3. 3

    Copy and design

    Copy and templates in your brand identity.

  4. 4

    Connect and activate

    Tools connected to your store and messages tested.

  5. 5

    Improve

    We measure and improve the weakest messages.

FAQ

Frequently asked questions

Didn't find your answer? Message us on WhatsApp and we'll reply during working hours.

Ask us on WhatsApp
Do I need the WhatsApp Business API?

For automated messages and campaigns, usually yes. We help you pick a provider and set it up.

Are message fees included?

No. Email and WhatsApp platform fees are paid directly to the provider, and we outline expected costs in the proposal.

Can I message any number I have?

We only message customers who agreed to be contacted, out of respect and to protect your account from bans.

Does it work with my current store?

It works with most stores, and we confirm the connection method after reviewing your platform.

Your current customers are your nearest new sales

Tell us about your store, customer base and tools, and we'll send a message plan and quote.

  • No commitment
  • Written plan
  • Reply within one business day
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