Frequently asked questions

Yes. We work with online stores, brands, restaurants, clinics, service companies and more. The plan changes with your industry and buying journey; the method stays the same: audit, plan, execute, measure.

A 30-minute session where we review your store or campaigns and current numbers, then send you a written summary of your top 3 priorities — no commitment.

No. Ad spend is paid directly to the platform (Meta, Google or others); our fees cover planning, execution, management and reporting.

Store and campaign improvements usually show within the first weeks; SEO and content take 3–6 months. We set clear indicators for every stage from day one.

A short weekly report, a detailed monthly report with source screenshots, and a monthly review with your account manager.

Yes. You can start with one service, such as a store build or Google Ads management, and add others when you need them.

Listed prices are a starting point for the standard scope. After the audit we send a detailed technical and financial proposal with scope, timeline and payment terms.

No. Platform plans (such as Shopify), ad budgets, and payment and shipping fees are paid directly to the providers; we list them in the proposal.

Once we receive the 50% deposit and the complete data: product list, logo, and payment and shipping accounts.

No. They depend on your direct contracts with Paymob, Simple and the shipping company, and aren't part of the proposal.

The store is delivered in Arabic; English can be added later at a separate cost.

Yes. We start with the highest-impact, lowest-cost priorities, like product pages and checkout, before raising ad spend.

Yes. We connect Paymob, Simple instalments and cash on delivery, and couriers such as Bosta and Turbo, and we track why deliveries fail.

No. The fee covers campaign management, images and videos; ad spend is paid directly to Google.

The free audit is a short call to set your top priorities. This service is a detailed review of your accounts and data at the source, with a written report.

Your choice. We can hand the plan to your team, or run all or some of the channels ourselves.

Yes. You receive the source files in the agreed formats along with the brand guide.

No. Ad spend is paid by you directly to Meta; our fee covers planning and management only.

Either. We always write the concepts and scripts; filming and production are added based on the agreed scope.

Yes. We send the monthly plan and designs for your approval before posting.

At your location or a place we arrange based on the product; we confirm it in the proposal.

SEO compounds and takes months to show clearly, and we track the indicators with you from month 1.

For automated messages and campaigns, usually yes. We help you pick a provider and set it up.

We need enough traffic to read the numbers reliably. If it's low, we start with clear fixes and measure over a longer period.

No, they're paid directly to the providers. We help you choose and set them up.

It can be part of the agreement, such as confirming and following up orders; we set the role clearly in the proposal.

No. We ask for view-only access through each platform's user permissions, and you can remove it once the audit is done.

No. Nobody can guarantee Google rankings, but we work on the factors that drive them and report progress openly.

It depends on product, market and goal. We suggest a suitable budget in the proposal after reviewing your account.

No. We coordinate with your shipping partner; storage and packing stay with you or a specialist provider.

We write the copy based on information from you, and you can edit it before publishing.

No. Email and WhatsApp platform fees are paid directly to the provider, and we outline expected costs in the proposal.

You need an ad account on each platform, and we help you create one if you don't have it.

Usually yes, with store access. Bigger changes are shown to you before we apply them.

EBG is an Estate View company. Estate View launched in 2024 in real estate consulting and marketing, and EBG grew out of its experience building campaigns and turning visits into deals. So we understand how real estate sells, and its long cycle.

Google Ads brings immediate traffic you pay for per click; SEO builds free visibility that takes time. Many stores use both.

The plan sets the recommended budget and its split, but the ad spend itself is paid by you directly to the platforms.

Yes. Platforms like Meta and Google restrict health and beauty ads, such as before-and-after images and treatment claims. We write ads within these rules and review any scientific claim with you before publishing.

It depends on the platforms and your goal, and we set it in the proposal before we start.

We plan around your enrolment seasons, but the work starts before them: building a list of interested people with content and ads, stepping up campaigns in season, then following up with those who haven't enrolled yet. Staying active between seasons makes the next one easier.

We focus on what brings the order: dish photos, menu copy and offers linked to your ads. We also help you build direct ordering channels, such as WhatsApp or your website, alongside the apps. In the audit we'll agree on what fits how you operate.

We don't wait for the final deal. We track the stages in between: qualified leads, meetings and proposals sent, and link each one to the campaign it came from through your CRM. That shows what works before deals close.

They can be added depending on the concept, and their cost is shown clearly in the quote.

We set the number of revision rounds in the proposal based on scope, and agree on it before we start.

Yes. We review refusal reasons from your courier's data, add order confirmation by WhatsApp or phone before shipping, and make sizing and the exchange policy clear on the product page. For the footwear store we worked on, delivery success rose from 60% to 79% in 30 days (September 2026).

We start with your 40 most important products, then optimise 15 more each month under the plan.

Yes. We work inside your account with partner access, and the account and data stay yours.

Yes. The three reels can be used in video campaigns, depending on the campaign plan.

Yes. Many enrolments are lost after the enquiry. We agree with you on how enquiries are handed over and how fast they're answered, prepare follow-up messages, and track together how many enquiries from each campaign became enrolments.

No. Ad spend is paid directly to the platforms; our fee covers planning and management.

No, ads are a separate service. You can combine both so ads and content run in one plan.

The delivered content is yours to use on your channels; usage terms are set out in the contract.

It depends on your client. LinkedIn is strong for reaching specific roles and sectors, Google for people searching for the service now, and Meta can suit small businesses and owners. We set the mix in the audit, based on who makes the decision.

We only message customers who agreed to be contacted, out of respect and to protect your account from bans.

We don't promise numbers upfront. We measure before and after each change and share results from the source.

We review targeting, ad copy and the sign-up form together. Simple qualifying questions, like budget and buying timeline, may lower the volume but raise the quality. And we judge results by site visits and deals, not form count.

Yes. You get a site whose text and images can be edited from the admin panel.

Mainly Shopify; we review other platforms case by case.

Not on day one. But a store gives you product pages with full sizing and photos, online payments, and accurate data to improve your ads. In the free audit we'll tell you whether it's the right time to make the move.

Yes, as part of our content and video production service: dish photography and short video planned around your menu and offers. Every piece is tied to a clear goal: an order, a booking or a visit.

No. The report is yours to act on with your team, with us or with anyone else.

Usually the cause is in the journey, not the ad: slow replies, unclear prices or a long booking process. We review conversations and the booking path, suggest ready replies and a simpler way to book, then track the conversion rate every month.

We build the plan on market and competitor research and include an initial test phase to collect your real numbers.

Both. We can evolve an existing identity while keeping what customers recognise, or build a new one from scratch.

It depends on product count, order volume and tasks, and we set it in the proposal after the review.

Yes, within the revision rounds agreed in the proposal.

Yes. The plan is reviewed against results, and we set how reviews work in the proposal.

We plan the calendar ahead: shooting the collection, preparing pages, scheduling ads, and email and WhatsApp messages to past customers. After each season we review what sold and what didn't, and build the next season on it.

We agree response hours and a reply guide with you, set in the proposal based on message volume.

Yes. For product brands we work on the product page, ingredients, reviews, ads and reorders, as we do for online stores. For clinics and centres we focus on booking, show-ups and follow-up.

We use measurable signals: direction requests and calls from Google, WhatsApp orders, and discount codes unique to each campaign. Not every visit can be tracked exactly, but these signals are enough to see what works and what to stop.

Yes. For online courses we build a landing page for the programme, connect online payments, and use email and WhatsApp to follow up from enrolment to course completion.

We set the agreement length and cancellation terms in the proposal before we start.

It works with most stores, and we confirm the connection method after reviewing your platform.

It depends on the number of channels and the amount of data. We confirm the timeline in the proposal before we start.

Yes, on most platforms. We confirm after reviewing your store.

Campaigns need an initial test period to gather data, and we share the numbers with you weekly from day one.

Yes. We connect website and ad forms to the CRM you use, such as HubSpot, with the source of every lead, so your sales team can follow up fast and we can measure return accurately.

Not necessarily. We suggest starting with the platform closest to your audience, then expanding based on results.

Yes, and we price it in the proposal based on the number of pages.

Yes. We work with developers, brokers and real estate marketing firms. The plan changes with the number of projects and the size of the sales team; the method stays the same: audit, plan, execute, measure.

Usually yes, as long as we can edit pages and content. We confirm after reviewing your site.

No. Legal trademark registration is a separate process handled through the relevant authorities.